Please Visit our Customer Service area for
On-line Assistance
 Dreher Insurance Agency is committed to being one of the premier independent insurance agencies in Stroudsburg, Pennsylvania. Our commitment is to provide customers with the best insurance value and service available, while maintaining the highest ethical standards and credibility with our clients, carriers, and the public.
At the Dreher Agency, Inc., our business philosophy is straightforward: to provide you with the most effective, efficient, professional service available.
The continuity of our staff, longevity of experience and our continuing emphasis on professional education and training allow us to offer you unparalleled competence. With over Sixty years in business, we have the stability needed to sustain personalized business relationships both with you and on your behalf with the insurance companies we represent. You should expect to deal with a specific individual by name, not merely some anonymous customer service representative who doesn't understand your situation.
At the Dreher Agency, Inc., you will always have an agent to call. You will not be forced into an agents voicemail box unless that is ok with you! You will have the added benefit of working with an agent who understands your needs. Finding the right policy is only the beginning. We will assist you every step of the way to ensure smooth sailing.
WHY AN INDEPENDENT AGENT?
There is a difference in where you buy your protection. Many people don't realize there are three sources for insurance:
- Captive Agents, who can sell you the insurance of only one company.
- Telephone Representatives, who can offer you the insurance of one company, and only on the telephone.
- Independent Insurance Agents, who represent a number insurance companies, and research with these firms to find you the best combination of price, coverage and service.
Call us now or click here to Email us.
Or call us at (570) 421-6141 or toll free at (800) 931-4455
Your Independent Insurance Agent:
- Is a licensed professional with strong customer and community ties.
- Gives you excellent service and competitive prices because your agent can access the insurance coverage from more than one company.
- Unlike other agents, is not beholden to any one company; thus, you don't need to change agencies as your insurance and service needs change.
- Assists you when you have a claim.
- Is your consultant working with you as you determine your needs.
- Offers you a choice of insurance plans and programs.
- Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service.
- Offers one-stop shopping for a full range of products-home, renters, auto, business, life and health.
- Can periodically review your coverage to keep up with your changing insurance needs.
- Treats you like a person, not just another number.
There is a difference!
DREHER AGENCY, INC. PRIVACY POLICY
As a current customer of The Dreher Agency, Inc., we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws.
The Dreher Agency, Inc. is a member of the financial services industry and, as such, our agency has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information. The following is The Dreher Agency, Inc.’s privacy policy regarding the customer information we collect. Contained in this privacy policy you will find (1) an explanation of the types of information The Dreher Agency, Inc. collects from our clients and the means used to collect such information, (2) an explanation of how The Dreher Agency, Inc. shares the information collected from our clients, and (3) an explanation of how The Dreher Agency, Inc. protects client information.
II. Information we collect and the means used to collect:
The Dreher Agency, Inc. collects information about our customers that is necessary to provide those services usual and customary to independent insurance agents. The Dreher Agency, Inc. collects this necessary information from the following sources:
- Information we receive from you on applications or new business questionaires, this information may include, but is not limited to, your name, address, and date of birth.
- Information about our clients’ transactions with us; this information may include, but is not limited to, claims and payment history.
- Information we receive from a consumer-reporting agency; this information may include, but is not limited to, a driving record or insurance score report.
To collect customer information from the above-stated sources, The Dreher Agency, Inc. may use the following means of communication to gather information: written, in-person, telephone, facsimile, electronically, and online.
III. How we share client information with non-affiliated third parties:
We don’t share information about our customers or former customers with non-affiliated third parties other than as permitted or required by law. For example, The Dreher Agency, Inc. may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:
· Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by The Dreher Agency, Inc. to its customers include but are not limited to underwriting, shopping the renewal, rating, placement, and providing quotes for insurance that is germane to the coverage the customer places with our agency.
· Information that is necessary to protect the confidentiality or security of our client’s records
· Information that is necessary to resolve client disputes or inquiries
· Information that is required by individuals or entities who are assessing our legal compliance.
· Information that is required for The Dreher Agency, Inc. to comply with the law.
· To an actuarial or research organization for the purpose of conducting actuarial or research studies
· Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims, or other liability
IV. How we share client information with affiliated parties:
We do not share client information with any affiliate.
V. Our practices regarding information confidentiality and security:
We maintain physical, electronic, and procedural safeguards to guard your information. These safeguards include but are not limited to the following:
- We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the customer.
- We will punish any employees who impermissibly share client information.
- We use a secure Internet and e-mail provider to protect the confidentiality of electronic communications.
The Dreher Agency, Inc. appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers understand the care our agency uses in handling your information. The Dreher Agency, Inc. will continue to monitor the effectiveness of this privacy policy.
|
